Returns & Exchanges

At Dixxon Flannel Co., we stand by the quality of our gear and want to ensure you are completely satisfied with your purchase. If your order isn't the perfect fit, we offer a streamlined return and exchange process within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal and enter your order number and shipping zip code to begin the process.

• 2.
  Select Items and Reason

  Choose the specific items you wish to return or exchange and provide a brief reason to help us improve our future drops.

• 3.
  Print and Pack

  Generate your prepaid shipping label, securely pack your items in their original packaging, and affix the label to the outside of the box.

• 4.
  Ship and Receive

  Drop your package off at any authorized carrier location; once received and inspected, we will process your refund or ship out your exchange immediately.